It's almost our brand's anniversary again, and let me share a little behind-the-scenes story about something you might have noticed: our product packaging.
Remember the white bag in the back of the photo? That's how our products used to arrive, directly packed in Peru. While we loved the idea of bringing you products straight from the source, we started noticing some inconsistencies. Sometimes the quality wasn't quite right, the weights varied, and the quality control wasn't always up to our standards.
So, we made a big change. Now, we purchase our products in bulk and bring them to Hong Kong. Here, we carefully monitor the entire packing process ourselves. This change meant an increase in our costs, but it was a decision we made with you in mind.
We're happy to report that since making this switch, we haven't received any feedback about packaging issues like too much air inside the bags. Your satisfaction is our top priority, and we believe this extra step helps us deliver on that promise.
We're constantly striving to improve and bring you the best health food products. Thank you for being a part of our journey!